Help & Feedback
Questions about Petsomo? We'd love to hear from you.
Frequently asked questions
Is Petsomo free to use?
Yes. Browsing listings, comparing providers, and contacting businesses is always free for pet owners.
How do I list my business?
Visit our For Business page to submit a claim. We'll review your details and get your listing updated.
How does the trust score work?
Trust scores are based on a combination of average rating, review volume, data completeness, and verification status. Higher scores indicate more established and transparent businesses.
Can I suggest a new city or service?
Absolutely! Use the feedback form below to let us know which cities or services you'd like to see added. We actively review every suggestion.
How do I report incorrect information?
If you spot an error on any listing, use the feedback form below or click "Report listing issue" on the listing page. We investigate and correct all reported issues.
Does Petsomo handle bookings or payments?
No. Petsomo is a discovery and comparison tool. You contact providers directly through their own phone number or website.
Share your feedback
Found an error? Have a suggestion? We actively review every submission and appreciate your help improving Petsomo.
Contact us directly
For anything not covered above, reach out at support@petsomo.com and we'll get back to you as soon as possible.